Testimonials

Dear Rob, I just wanted to write to thank you once again for the BMW, it
was a real pleasure to do business with you. The car itself has been
amazing, not a single problem or second thought and it has been
above my expectations. It runs beautifully and feels great, everyone
has commented on such a nice find so well done. I am getting nearly 50
mpg from it (although sure this very much depends on driving style) and
have cleaned it almost twice, weather has been a problem down here.
Anyway i wanted to take the time to thank you because of the
smooth transaction and because the vehicle was exactly as explained-no hidden surprises.
I hope the business goes well……

Brillant experience brought a vauxhall Zafira from Rob a pleasant guy no pushy tactics a pleasure to do business with him.That's was 3 years ago and the car is brill no problems.I definitely would buy from him againInfact my partner is looking for another car so he will be the first place we look Thanks Rob

Recently purchased a vehicle from Rob. Overall, I am incredibly happy with the service received from Rob. Very friendly and professional. Rob gave a good price for my part exchange vehicle. My new car is in excellent condition and would be more than happy to buy from Rob again.

Rob is an absolute lovely man. Brought my daughter a mini for her first car for an amazing price, did not feel pressured to buy at all and gave us everything to do with the car. This was the best quality car I could have brought her and we couldn’t have chose a better man to buy from. Thanks Rob!

cracking dealer collected my new e class today and over the moon with it rob was brilliant from start to finish will defiantly be looking on his website when i fancy an upgrade and will defiantly recommend

Rob made the whole buying experience pleasurable , completed all paperwork for us,

I would like to comment the excellent service I received from Rob Garratt. I phoned Rob to enquire about a Mazda MX5 he had for sale and how best to get to his premises from Lichfield railway station. No problem there he picked me up from the station. I saw the car,test drove and decided this was the car for me. Although the car had a few months MOT left he would not let me take it away as he was going to put a fresh MOT on it. He then took me back to the station.Two days later I returned to pick the car up. I can highly recommend Rob Garratt to anyone and have already to one friend. All people who have seen the car have been very impressed.

Very Honest Car Dealer, our cars (C4 Grand Picasso) alternator, air doseur and oil return failed at near enough the same time and we needed a car desperately and quickly, we saw the ad on Autotrader and it ticked all the right boxes. Rob dealt directly with the finance broker in a very quick and timely manner (literally 3 days start to finish). People might call us crazy but we “brought blind” and on the word of Rob as he informed us of the cars full main dealer history etc plus his multiple pictures and YouTube Videos. Had the Galaxy coming up to two months now and it hasn’t missed a beat. Car was fully valeted in collection and he took the time to show us the basics to get going and waited for us as we were over 60 miles away and had to come up via various motorways in rush hour traffic. Great honest dealer I’m looking to upgrade my daily soon so will be keeping a eye on his stock and wouldn’t hesitate using him again 5*

I had a great experience when buying a car off Rob Garratt. No pushy sales tactics. Transaction when through smooth. I would really recommend this car dealer for your next purchase. Thanks for the great car at a great price and service. 5 STAR RATED!!

Having recently purchased a car from Rob Garrat I would happily recommend him. He was very helpful throughout the purchase without any of the usual car dealer pressure tactics, gave me a very fair price on my car as a part exchange as well. I am extremely happy with the car I bought from him and would definitely go back to him in the future.

I cannot rate this business highly enough. I needed a car ASAP and found that they had one that I loved. They took a small holding deposit for me on the Friday afternoon over the phone to hold it and had it mot’d and ready to collect on the Saturday morning. They had even replaced the brakes for me as they were an advisory. Unfortunately there wasn’t time for them to complete the service they offer in my tight deadline so they kindly agreed to pay for me have this serviced at a garage local to me so I could still take this same- day. They couldn’t have been more helpful getting the paperwork sorted and arranging my tax and answeing my questions. I am very happy with my new car and I can’t thank them enough.

Very pleased with the car and service from this seller, would recommend , thank you

As first time buyers, the experience of dealing with car dealers was very challenging. We even nearly purchased a written off car due to some dishonest people. We were on the verge of giving up on purchasing our new car. Luckily, we found Rob who happens to have the car we wanted. Surprisingly, the price was better than most and we were worried that it would be another let down. However, speaking to Rob, we immediately felt that he is a genuine, honest person. He was very polite and patient to answer all our questions. He even went the extra mile and delivered the car to us despite the distance. He gave us valuable advice and made sure the car is all ready for us. We are very pleased with the car and it looks and functions just as promised. But above all, we are very happy with the service. We highly recommend Rob. Please do not hesitate to use his service. It was truly a positive, refreshing experience. Thank you Rob and keep up the great work!

A pleasure to do business with, the whole experience from viewing through to purchase was easy and professionally managed. The car is just great , I'm looking forward to many miles of happy motoring

Easiest car purchase I have made,test drive and deal done with a smile ,left a deposit returned 3days later ,all paper work including road tax done in less than 20 minutes. Would give six stars if I could ,Excelent !!!

Buying a car from Rob was a very positive experience. He went out of his way to ensure that the car I bought was the right one for me. There was no pressure to buy at all. I have always found buying cars quite a stressful experience, but not with Rob. I would highly recommend him to anyone on the lookout for a good vehicle with excellent service. thank you Rob

Rob was very helpful. This was a first car for my daughter and he was patient and understanding and extremely helpful. We had a choice of 2 and Rob was really good about us looking at and test driving both and then helped us sort out tax and insurance so we could drive the car home the same day. I would definitely recommend rob and would but a car from him again. Very happy.

We viewed Robs cars by appointment - which meant that he was ready, willing and able to deal with any enquiries that we had. (When visiting 3 other local car sales, the staff could not even be bothered to come out and ask if we needed any help) On Robs suggestion we took a couple of cars for a test drive and were very pleased with both the cars. We puchased a Hyundai, left a deposit and collected it a few days later. Rob had done a complete service & MOT, he had also replaced brakes, & windscreen wipers. He also taxed the car while we waited, then explained all the controls and features of the car. My husband and I both felt that he is a lovely genuine man to deal with and I would highly recommend his business to anyone. He gives a 3 month guarantee on his cars, and assured us that if we have any problems he would be only too happy to help. We hope his business continues to thrive. It was a pleasure doing business with you Rob. Thank you.

Rob Garratt was helpful, sincere and personable. He was highly recommended by long-standing local people who buy and sell with him and told me he's the most trustworthy man you could ever wish to meet. He let me test drive. There was no pressure whatsoever in his sales. I got a great price on a car, and he helped me fully with the purchase. I fully recommend him.

We have bought two cars from Rob, both were in excellent condition and great value. We live 70 miles from Rob, but if or when we need a new car I will look to Rob to buy it from.

What a refreshing experience. A joy to deal with. So pleased with my new car.

Great buying experience. I am an Isle of Man resident and did purchase a vehicle from Rob. It is quite of a journey to do so and I was quite pleased when he came and took me from the station to the shop. The car was as it was advertised, even looked better in real. The car was 2003 BMW 330ci. Great purchase with honest price. After I brought the car on the Island of Man it did went on a Manx motor test ( MOT by UK standard). It passed without any advisory. That was the proof of honestly and fair sale. Thank you for that.

A friendly and pleasant buying experience. Unaccompanied test drive and no pressure to buy.

Rob made buying a car much more pleasant than many other dealers i have dealt with in the past. He went out of his way to help, filling in the tax forms and vehicle registration documents while I contacted the insurance company. I am very pleased with the level of service from Rob and enjoy driving my new car! I would definitely buy another car from Rob and would happily recommend him.

Great car for an honest price. I sent pictures via whatsap to get a quote for part ex and true to his word when I turned up with the car, he kept to the price agreed. Completed the tax online for me. Great service ¿

Excellent Service Polite helpful Showed los of options and was not pushy Very prompt

Fabulous service! Viewed car Saturday morning .. collected Monday! Super speedy no hassle. Took car on test drive just me & hubby.. no salesman in the back.. Rob made it a very easy deal 100% recommended

The smoothest purchase I have ever made. From first contact to the ultimate completion of the sale Rob was friendly, honest, open and helpful. His words, "I don't need to see you the car, the car does that for itself'. I could not recommend using Rob for your next car as I will be when it is next time for an upgrade. Thanks for everything. Al

Really helpful and informative.

Transaction went ever so smooth. Car was exactly as described, there was no surprizes. Seller was very helpful, arranged finance within minutes, taxed car for me. All I had to do was to arrange insurance, and off we went. If I ever need another car, I will definitely consider Rob again. Regardless of distance. Regards Andy

my dealings with Rob Garratt were excellent a no hassle no pressure no hard sell purchase he took us to the car we were interested in left us alone to make our own judgement once we made our mind to purchase the car the service he provided was brilliant.

Can't recommend Rob Garratt enough. Very friendly service. very helpful. Would recommend buying a car from here. Really pleased with the car. Many thanks

We are so pleased to have done business at Rob Garratt Car Sales. Rob and his team couldn't have been more helpful, and provided customer service beyond what most buyers consider the norm, including super after sales service. We hope Rob is in business for a good long time, as we will return to buy from him again in the future, and would recommend him to anyone looking to buy a good quality used car.

Couldn't be more helpful. Car is absolute gem. Really couldn't recommend Rob enough for a thorough professional service.

Brought a Vauxhall insignia from Rob. What a great car and what a great bloke. So helpful and trustworthy. Will deffo use him again. No pushy tactics to make you buy a car. Bloody brilliant 5 stars for me

I bought my Audi from Rob a few months back. The deal was done before even viewing the car as long as it was as described. I arrived and it was exactly as described 😁 not long into owning it I had a minor problem which Rob was quick to sort. would definitely buy another car from him.

Excellent service from Rob, I had an issue with car and he sorted it, no fuss. I would highly recommend him if you looking for used car in the Lichfield area.

Purchased a 208 from Rob and honestly cannot fault him. Such a lovely man nothing was to much trouble. Was able to test drive the car and look around freely without feeling any pressure that you get from other trade places. He made the whole buying experience so easy, helped with all paper work and any questions we had. Would definitely recommend!

Picked up my BMW today... Havent stopped smiling yet. Great car and couldn't have met a nicer bloke.. Thanks Rob

Great sales and service. Good selection of cars, no hassle to buy but great deals and part exchange values.

More than happy with the car from Rob... a few little niggles with the car but where addressed with no problems whatsoever. Thanks again.

Great car and service. Fast transaction from start to finish and all over a bank holiday weekend too. Very pleased